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As the modern business landscape continually changes, communication between staff is a critical component in modern levels of productivity. Businesses rely on e-mail, voice, calendaring, and real-time collaboration tools. Allcom specialises in architecture and deployment of Messaging and Collaboration Systems. Allcom have experts available on Unified Communications, e-mail coexistence and migration, enterprise Instant Messaging interconnectivity, architecture and deployment plus much more.


Microsoft Exchange Server is messaging and collaboration server software that lets you to send and receive email and other types of interactive communication through your networks. Its collaboration features help you share information quickly and efficiently.

Microsoft Exchange Server was developed to meet the requirements for small and large organisations alike to allow them to provide their employees with easy administration, support, and reliability with Exchange Server. It is a flexible and reliable messaging platform that can help you lower your messaging costs by 50-80%, increase productivity with anywhere access to business communications, and safeguard your business with protection and compliance capabilities that help you manage risk.

With Microsoft Exchange Server 2010 you can achieve new levels of reliability and performance with features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater mobility.

Exchange Server 2010 gives you the flexibility to tailor your deployment to your unique needs and provides a simplified way to help keep email continuously available for your users. This flexibility and availability comes from innovations to the core platform that Exchange is built on. These innovations deliver numerous advances in performance, scalability, and reliability advancements.

Exchange Server 2010 helps you reduce costs by addressing common infrastructure requirements such as backup, email archiving, mobile email access, and voice mail with no need for third-party tools. It also introduces a simplified approach to high availability and disaster recovery to help you achieve new levels of reliability and reduce the complexity of delivering business continuity.


Microsoft is a leader in providing collaboration solutions for business. Microsoft SharePoint makes it easier for people to work together. Using SharePoint, your people can set up Web sites to share information with others, manage documents from start to finish, and publish reports to help everyone make better decisions.

SharePoint give your people ability to share ideas and expertise, create custom solutions for specific needs, and find the right business information to make better decisions. For IT, SharePoint helps you cut training and maintenance costs, save time and effort, and focus on higher business priorities.

Microsoft business collaboration solutions make it easier for teams to work together, with significant costs savings on-premise and in the cloud and with the best productivity experience across PC, phone, and browser. Free up your people to work together using familiar tools in ways that meet their specific needs.

  • Empower distributed teams through shared workspaces and business insights appropriate to their roles and work styles.

  • Collaborate in real time to create and edit documents in Office 2010.

  • Share, network, and find content with social computing features of SharePoint and Office 2010.

Unified Messaging

Text messaging, instant messaging, email, Skype, Twitter, and various types of conferencing have become integral parts of the communication process – both within the company and between the company and the customer. An effectively implemented Unified Messaging solution integrates all of these communication approaches.

Allcom can create a highly-integrated, highly-secure, scalable, and reliable communications infrastructure where email, voice mail, and more become one. Unified Messaging applications not only facilitate productivity improvements for mobile employees, they can also enhance the way all employees communicate by enabling them to react to any message, at any time, regardless of the format in which it was sent.

Unified Messaging can help you to communicate more rapidly and easily with your colleagues, partners, suppliers and customers. Allcom can design a Unified Messaging solution to enhance business productivity, improve customer service and lower operational costs.

Best of all, Unified Messaging solutions deliver a rapid return, with both strategic and financial value. Cost savings are an important part of the decision, but any communications business case should also consider the broad range of resulting financial and strategic improvements, including:

  • More effective communications.

  • Increased user and IT productivity.

  • Greater operational resilience.

  • Better customer service.

Unified Messaging enables organisations to operate more efficiently no matter where users access the system - the office, remote locations, or mobile.

Instant Messaging

Microsoft’s Lync (formerly Microsoft Office Communicator) solutions use the power of software to streamline communication. Microsoft Lync, one of the cornerstones of Microsoft’s Instant Messaging and Unified Communications solutions, is the platform for presence, instant messaging, conferencing, and enterprise voice for businesses around the world. People manage their communications across many devices and applications, which can have a negative impact on productivity. Microsoft Lync streamlines the way users manage communications, which allows them to find and communicate with the right person, right now, from the applications they use most. It delivers on the promise of Unified Communications.

One advantage of a software-based communications infrastructure is that businesses can embed communications capabilities into existing line-of-business applications and use communications and workflow capabilities to automate business processes, which saves money, saves time, and improves customer service.

Microsoft Lync delivers an extensible communications platform that works with an organisation’s existing messaging and telephony infrastructure and can adapt to changing business needs.

Integrated Fax

Integrated fax solution from Allcom allows you to send and receive faxes using your email client software such as Microsoft Outlook, allowing faxes to be stored alongside your emails.

Integrated fax solution increases user efficiency by allowing documents to be sent directly from the everyday business software that they use. You can therefore send and receive faxes from email clients such as Microsoft Outlook or Lotus Notes out-of-the-box, or integrate with ERP, CRM and other applications.

With more and more companies extending their IP infrastructure to include voice, adoption of Fax over Internet Protocol (FoIP) is growing rapidly. By bringing traditional phone applications into the data network, data and communication resources can be consolidated by using the internet and company networks for cost-effective voice and fax communications.

By integrating business class fax software with your IP phone system you can save the cost of installing separate phone lines for use by the fax server.



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